The global healthcare CRM (Customer Relationship Management) market is projected to reach value of USD 26.35 Billion by 2027, according to a current analysis by Emergen Research. The global healthcare CRM market is anticipated to expand exponentially in the near future, owing to the increasing demand for improved and automated healthcare workflow. Moreover, rising demand for effective billing process in healthcare facilities is expected to propel the global healthcare CRM market during the forecast period. Moreover, the increasing number of hospitals in developing countries is expected to augment the global healthcare CRM market during the forecast period. On the other hand, privacy issues related to patient medical records are expected to hinder the global healthcare CRM market during the forecast period.
The report studies the historical data of the Healthcare CRM Market and offers valuable information about the key segments and sub-segments, revenue generation, demand and supply scenario, trends, and other vital aspects. The report offers an accurate forecast estimation of the Healthcare CRM Market based on the recent technological and research advancements.
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Key takeaways of the Global Healthcare CRM Market report:
- The report sheds light on the fundamental Healthcare CRM market drivers, restraints, opportunities, threats, and challenges.
- It elaborates on the new, promising arenas in the leading market regions.
- It examines the latest research development projects and technological innovations taking place in the key regional segments.
- The research report reviews the regulatory framework for creating new opportunities in various regions of the market
- It focuses on the new revenue streams for the players in the emerging markets.
- Furthermore, the report offers vital details about the rising revenue shares and the sizes of the key product segments.
Competitive Landscape:
Furthermore, the report includes an in-depth analysis of the competitive landscape. The segment covers a comprehensive overview of the company profiles along with product profiles, production capacities, products/services, pricing analysis, profit margins, and manufacturing process developments. The report also covers strategic business measures undertaken by the companies to gain substantial market share. The report provides insightful information about recent mergers and acquisitions, product launches, collaborations, joint ventures, partnerships, agreements, and government deals.
Key market participants include Microsoft Corporation, Accenture plc, Oracle Corporation, SugarCRM Inc., Infor, Inc., Healthgrades Operating Company Inc., SAP SE, Cerner Corporation, Amdocs Ltd., and Salesforce.com, Inc.
Emergen Research has segmented the global healthcare CRM market on the basis of component, deployment, solution, application, end-use, and region.
Component Outlook (Revenue, USD Billion; 2017–2027)
- Services
- Software
Deployment Outlook (Revenue, USD Billion; 2017–2027)
- Cloud-based
- On-premises
Solution Outlook (Revenue, USD Billion; 2017–2027)
- Analytical CRM
- Operational CRM
- Collaborative CRM
Application Outlook (Revenue, USD Billion; 2017–2027)
- Patient Management
- Report Module
- Communication Module
- Task Management
End-use Outlook (Revenue, USD Billion; 2017–2027)
- Healthcare Payers
- Healthcare Providers
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